The array of new technology solutions available to improve checkout operations is vast. From well-established self-checkout systems, revised queuing arrangements and self-scan systems through to futuristic batch scanning and payment systems designed to eliminate checkouts altogether, the focus on improving this most expensive area of store operations is intense.

Existing regional and retailer-specific variations are obvious and point to most retailers taking careful steps to lead customers and staff toward the vision they see. Web-based retailers have smooth fast checkout operations, afforded by the nature of the online environment and a goal of many global bricks and mortar retailers is achieve the same or similar within their physical stores. Technological pace toward this has been slow, but is gatherings speed as rising costs bite and new technologies enable security and customer acceptance barriers to be overcome.

At SolutionX we talk with many vendors of the technologies coming to the market in Europe, North America and elsewhere. Much of our team come from POSM and related technology fields and use their experience and insight to select the vendors right for offering through our distribution network. We find the main concerns of retailers now are operations, queueing and checkout security. This is where we offer solutions.